“Miscommunication leads to misunderstanding, which rarely leads to anything good.” – Charles F. Glassman
Do you ever feel misunderstood? Misunderstandings can happen for a variety of reasons. At times, a misunderstanding can happen when your face says one thing, but your mouth (words) say something entirely different.
When you speak, you’re communicating in two ways. The words you speak are how you communicate verbally. The gestures, facial expressions and tone you speak in are all non-verbal ways that you communicate. When the verbal and non-verbal communications do not match up, it can create confusion and miscommunication.
If your eyebrows or forehead are pronounced, it can communicate the appearance of anger, frustration or even sadness. This can give people the message that you’re dissatisfied or not happy with them – even when everything is totally fine. You’re giving unintentional conflicting messages. (more…)